Leading from the Inside Out: Leadership for Complex Change

Authenticity. Resilience. Adaptive Skill.

Leadership isn't about a title; it's about how you show up. This comprehensive 6-part virtual program is designed to build the inner foundation you need to lead with purpose and impact from any position or chair. Drawing from research-based frameworks and the Adaptive Leadership model, this training provides the hands-on tools and reflective practice you need to catalyze positive transformation in today's complex environments.

In a world filled with uncertainty and resistance, "Leading from the Inside Out" empowers you to lead with authenticity, resilience, and adaptive skill. It's about developing the internal capacity to guide others through complex change and navigate challenges while staying grounded and true to your values.

The Journey: A 6-Part Program

This program is a journey of deep learning, self-discovery, and skill-building:

Session 1: The Nature of Leadership: Distinguish between leadership, management, and authority. Explore your personal leadership identity.
Session 2: Self-Awareness and Presence: Develop foundational skills for authentic leadership through deeper self-knowledge.
Session 3: The Power of Inquiry: Master curiosity-driven communication and engaged listening to build trust and make deeper connections.
Session 4: Psychological Safety and Trust: Learn to create a "holding environment" where people feel safe, seen, and heard, enabling them to take risks and grow.
Session 5: Adaptive vs. Technical Challenges: Learn to diagnose problems correctly and mobilize appropriate responses.
Session 6: Leading Change with Empathy: Navigate resistance and complexity while maintaining relationships and core values.

Why "Leading from the Inside Out" is Essential

This training goes beyond external strategies to build the authentic leadership presence that makes you truly effective. You will:

Lead Without Authority: Learn influence strategies that work regardless of your position in the hierarchy.
Navigate Complex Systems: Build the skills to work effectively across organizational and sector boundaries.
Manage Your Own Reactions: Develop emotional regulation and resilience for high-stress leadership situations.
Create Sustainable Change: Learn to mobilize others around a shared vision and values rather than positional power.
Find Your Authentic Leadership Voice: Discover your unique contributions as a leader and change agent.

Who Is This For?

This program is for leaders at all levels in human services who are committed to driving positive change, including:

Front-line Staff and supervisors managing direct service teams.
Middle Managers navigating up and down organizational structures.
Program Directors leading cross-functional initiatives.
Team Leads and change champions without formal authority.
Youth and Family Leaders and system coordinators working across agency boundaries.

Program Structure

This is a comprehensive, cohort-based journey designed for deep learning and lasting change, including:

6 Interactive Sessions: Two hours each, blending reflection, group dialogue, skill practice, and real-world application.
Virtual Delivery: With small-group breakouts and peer-based learning.
Between-Session Practice: With reflection exercises and skill applications to ensure learning is sustained.
Resource Library: For continued learning and support.

Ready to cultivate authentic, resilient leadership?

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Meet the Leadership & Change Management Expert

Mark B. Durgin is the President of Keystone Leadership Coaching, LLC, and an accomplished leader dedicated to empowering human service managers to build effective, burnout-free teams.

With over 20 years of experience in coaching and leadership development, Mark has partnered with professionals nationwide to foster collaborative and high-performing teams.

His background includes directing statewide initiatives and facilitating organizational growth, bringing a wealth of expertise in training, adaptive leadership, and supporting complex systems change.

Mark specializes in executive coaching, training, and guiding professionals to unlock their full leadership potential, ensuring positive impact across communities, youth, and families. He is an Associate Certified Coach (ACC) through the International Coaching Federation (ICF).

Contact Information

Ready to transform your leadership approach?

New Freedom, PA 17349
Email: MarkDurgin@keystoneleadershipcoaching.com

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Change conversations. Change relationships. Change cultures. Change systems.