LEAD WITH IMPACT. END THE OVERLOAD.
Coach Approach to Adaptive Leadership
Embed a Coaching Mindset for Lasting Change
An innovative, skill-based workshop designed to embed a coaching mindset into everyday leadership for human service professionals.
Training Overview
This interactive training equips leaders at every level with the mindset, tools, and presence to drive meaningful, lasting change across complex systems. By blending adaptive leadership principles with powerful coaching methodologies, participants learn to lead confidently, with or without formal authority, and model the culture shifts they want to see.
You'll gain actionable strategies to "change conversations, change relationships, change cultures, and change systems."
What You'll Learn
In this training, your team will:
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Understand Adaptive Leadership and how to lead effectively through uncertainty.
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Identify Systemic Challenges using empathy and stakeholder insights.
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Think Differently through hands-on interpretation and ideation.
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Design and Test Interventions tailored to your organization's unique needs.
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Build Momentum with clear, actionable next steps.
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Develop Coaching Presence in all your daily leadership interactions.
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Apply Coaching Principles to complex organizational challenges.
Why Choose This Training?
This program is specifically designed to address the unique challenges that human service leaders face:
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Limited Formal Authority: Develop influence strategies that work regardless of your position in the organizational hierarchy.
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Resistance to Change: Use coaching techniques to reduce resistance and increase buy-in for new initiatives.
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High-Stress Environments: Build personal and team resilience to thrive in demanding, emotionally challenging work.
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Complex Stakeholder Dynamics: Learn to navigate competing interests and build alignment across diverse groups.
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Communication Breakdowns: Transform difficult conversations into opportunities for connection and progress.
Who Is This For?
This program is for leaders at all levels in human services who are committed to driving positive change, including:
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Front-line Staff and supervisors managing direct service teams.
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Middle Managers navigating up and down organizational structures.
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Program Directors leading cross-functional initiatives.
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Team Leads and change champions without formal authority.
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Youth and Family Leaders and system coordinators working across agency boundaries.
Program Structure
This is not a one-size-fits-all training. We customize the program to the unique needs of your team and organization. It can be delivered as:
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A Two-Part Series: Intensive skill-building with immediate practice application.
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A Four-Part Series: A deep dive with extended practice and integration for lasting cultural change.
Sessions can be delivered virtually, in-person, or as a hybrid model. Follow-up consultation is also available to ensure successful implementation.
Meet the Leadership & Change Management Expert
Mark B. Durgin is the President of Keystone Leadership Coaching, LLC, and an accomplished leader dedicated to empowering human service managers to build effective, burnout-free teams.
With over 20 years of experience in coaching and leadership development, Mark has partnered with professionals nationwide to foster collaborative and high-performing teams.
His background includes directing statewide initiatives and facilitating organizational growth, bringing a wealth of expertise in training, adaptive leadership, and supporting complex systems change.
Mark specializes in executive coaching, training, and guiding professionals to unlock their full leadership potential, ensuring positive impact across communities, youth, and families. He is an Associate Certified Coach (ACC) through the International Coaching Federation (ICF).
Contact Information
Ready to transform your leadership approach?
New Freedom, PA 17349
Email: MarkDurgin@keystoneleadershipcoaching.com
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Inquire About Coach Approach Training
Change conversations. Change relationships. Change cultures. Change systems.